How much does an HDMI output chip replacement cost?

We quote an exact price after on-site diagnostics — it depends on the device model and chip availability. Before any work starts we always agree the estimate, and if you decide not to proceed the device goes back with no obligation. We have worked this way since 1993.

Why did the picture disappear right after connecting a new TV?

Most likely a resolution mismatch — the new TV does not accept the old device HDMI format or vice versa. Try switching the device video output to 1080p or 720p by holding the power button or through the device menu via a composite connection.

Can you repair a composite (RCA) output?

Yes, if the fault is the video DAC or the solder joint at the RCA socket. We reflow the contacts or replace the DAC chip. If the problem is in the processor that generates the video signal, the repair is more involved but still often possible.

How long does a video equipment repair take?

A standard repair normally takes 3–7 working days. We perform diagnostics on the first day after receiving the device. If specific spare parts are needed the timeframe may extend to 10–14 days. We inform you of the exact lead time immediately after diagnostics.

What warranty do you give on the repair?

All completed repair work carries a 3-month warranty covering the specific job performed and the parts replaced. If the same fault reappears in the same section during the warranty period we fix it free of charge.

Video device has no picture output to TV — repair in Riga

If your DVD or media player powers on but delivers no picture to the TV — neither via HDMI nor composite — the fault is usually an HDMI output chip, the video DAC, or a resolution mismatch. At the SATER service centre on Silmaču iela 6 we have been diagnosing these issues since 1993.

3-month warranty

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The situation can look straightforward, but the causes sit at very different levels — from physical HDMI port damage to signal-processing IC failures. The first thing we check is the HDMI output itself: if the port is mechanically damaged or the solder joints have cracked, no signal reaches the cable even when everything else works fine. The second common cause is the HDMI output IC (for example, the Panasonic MN864729 or a Sony HDMI transmitter chip) — these burn out after lightning strikes or electrostatic discharge events, and you cannot see the damage with the naked eye; it takes an oscilloscope and an HDMI protocol analyser to confirm. The third scenario is a resolution mismatch: the player tries to output 4K or 1080i but the TV only accepts 720p or 576p, so the screen stays black. For composite outputs, the culprit is typically the video DAC that converts the digital stream to analogue — these degrade over time. SATER has been at Silmaču iela 6 for more than 30 years, and video equipment repair is one of our core specialisations. Bring the device in and we will give you an honest assessment with no obligation.

Likely causes

HDMI output chip failure — The HDMI transmitter IC (e.g. MN864729, SiI9134) has burned out from a voltage spike or static discharge. No signal reaches the HDMI port even though the device otherwise functions normally.
HDMI cable or port physically damaged — The HDMI connector solder joints on the PCB have cracked from repeated plugging/unplugging, or the cable is internally broken. Common when the device has been moved frequently.
Video DAC failure (composite output) — On analogue outputs (RCA/SCART) the video digital-to-analogue converter has degraded or failed — colours are missing or the picture is completely black.
Resolution mismatch (player outputs 4K, TV expects 1080p) — The device is trying to output a higher resolution than the TV can accept. The HDMI handshake fails and the TV shows a black screen. This is not a defect — changing the settings is all it takes.
Main board failure — If the processor or memory on the main board is damaged, the device may power on (LED lit) but signal processing never starts and no output works.

What you can check yourself

Try a different HDMI cable and a different HDMI port on the TV — this rules out a faulty cable or port.
Check whether the device display or front panel shows normal operation (time, disc playback) — if it does, the problem lies in the signal path, not the device itself.
Try connecting via composite (RCA) cable — if a picture appears, only the HDMI output chip is faulty.
If available, hold the device power button for 10 seconds to reset the video output to its default resolution.
Unplug the device from the mains for 5 minutes and reconnect — sometimes an HDMI handshake error clears after a full power-down.

When to bring it in

If the picture still will not appear after checking the cable and port, it is time to bring the device to the SATER service centre at Silmaču 6. We check the HDMI output signal with an oscilloscope and protocol analyser to determine whether the chip, port or main board is at fault. Before any work begins we agree the estimate — if you decline, the device goes back with no obligation. Repairs normally take 3–7 working days, and all work carries a 3-month warranty. The device must be brought in person; we do not offer shipping.

Fast on-site diagnostics. Warranty: 3 months.

Affected brands

Sony Panasonic Samsung LGPhilipsPioneerBBKJVC

Frequently asked questions

Why customers choose SATER

Projector repair — all types. DLP, LCD, LED projectors — from home cinema to professional installations.
Analogue video equipment. VHS decks, video mixers, analogue CCTV systems — we repair what others won't take on.
Component-level video board repair. We don't swap whole modules — we find and replace the faulty component on the board.
30+ years of experience. The service centre has been operating since 1993.
We serve all of Latvia. Our service centre is in Riga and we accept devices from anywhere in the country.