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SATER — Electronics & appliance repair

Hobot window cleaning robot repair

Servicing Hobot: UPS safety battery on the 268 through the 2S, suction ring, spray nozzle, edge-detection sensors.

3-month warranty

We repair every Hobot window cleaning robot — from the Hobot-268 to the latest Hobot-2S. Hobot robots work on vertical glass, so safety is the top priority: if the UPS battery is dead and power fails, the robot can fall from the window. In our service centre we test and replace safety batteries, suction rings, navigation sensors and spray systems. More than 30 years of electronics repair experience, warranty on every job.

Popular models we repair

  • Hobot-2S
  • Hobot-398
  • Hobot-388
  • Hobot-368
  • Hobot-298
  • Hobot-268

Common problems we fix

  • Suction pad or ring worn — robot holds weakly on glass
  • Navigation failure on glass — robot stops or drives in circles
  • UPS safety battery dead — robot will not stay attached during a power outage
  • Motor noise or grinding sound during operation
  • Window detection sensor error — robot refuses to start
  • Spray nozzle clogged — cleaning fluid is not dispensed
  • Edge detection malfunction — robot drives past the window edge
  • Power cord damaged or connector loose

UPS safety battery replacement for Hobot robots

Hobot window cleaning robots operate on vertical glass — often several storeys up. That is why the manufacturer builds a UPS (uninterruptible power supply) battery into every model. This battery is a safety device: if mains electricity suddenly cuts out, the UPS provides enough energy for the robot to stay attached to the glass instead of falling. If the battery has aged or fully discharged, this protection no longer works — a power cut means the robot drops from the window, potentially breaking the device and damaging furniture or flooring below.

In our service centre we check UPS battery capacity with professional test equipment. If capacity has fallen below the safe threshold, we replace the cells with quality units that deliver the full manufacturer-specified backup hold time. After every replacement we run a complete safety test — we simulate a power cut and verify that the robot stays securely attached to the glass for the required duration. Battery replacements carry a 6-month warranty.

Common Hobot repairs and their causes

The single most common Hobot repair is suction ring or pad replacement. This component wears over time — it loses elasticity, and the robot clings less firmly to the glass. If you notice the robot beginning to slide or detach from the glass surface, the ring almost certainly needs replacing. At SATER we replace suction rings for every Hobot model, from the older Hobot-268 through to the current Hobot-2S.

The second most frequent issue is navigation failure on glass. Hobot robots use sensors to detect the edges of the glass and orient themselves on the surface. If the sensors are dirty or damaged, the robot may stop, drive in circles or attempt to cross beyond the window edge. Our technicians calibrate the navigation system and, where necessary, replace the sensor elements. We also repair spray nozzles — when they are blocked, cleaning fluid does not reach the glass and washing quality drops sharply. All repairs are covered by our 3-month warranty.

Pricing & warranty

Fast on-site diagnostics. Repair price quoted after inspection. Repair warranty: 3 months. Battery replacement warranty: 6 months.

If the repair cost changes during the process, the technician will call to agree on the new price. No work is done without your consent.

Frequently asked questions

Why customers choose SATER

  • We repair all 96 robot vacuum brands. iRobot, Roborock, Dreame, Ecovacs, Xiaomi, Samsung and dozens more — we know the specifics of each.
  • Custom-manufactured batteries. We build battery packs from Sony, Samsung, LG cells — no cheap knock-offs.
  • 6-month warranty on battery replacement. Every battery we build comes with a written warranty.
  • 30+ years of experience. The service centre has been operating since 1993.
  • We serve all of Latvia. Electronics service centre in Riga — we accept devices from anywhere in the country.